APH Company Overview

Airport Parking and Hotels Ltd (APH) is a parking and hotel specialist, established in 1980. The company's experienced team works with several reputable brands and which offer a select choice of airport hotels which meet their high standards. APH has a range of hotels and hotels with parking with easy access to the airport via regular transfers or covered walkways.

Gatwick Airport Office

APH
Snowhill
Copthorne
Crawley
West Sussex
RH10 3EQ

Registered Office

Airport Parking and Hotels Ltd
12 Lonsdale Gardens
Tunbridge Wells
Kent
TN1 1PA

Tel. 0844 871 7521 (outside UK on +44 1342 710 114)
Fax. 01342 710 008 (outside UK on +44 1342 710 008)

Call Centre Opening Hours

Monday - Sunday: 8am - 10pm
Bank Holidays: 8am - 10pm

Online Contact Form

Customer Services

Queries or complaints are acknowledged within 5 working days. For queries contact APH via call centre(open hours above), post(addresses above) or internet using the Online Contact Form.

Policies

For information on APH policies please visit APH Policies.

APH Credit Card Charges

• Payment by telephone or on the website can only be made using Mastercard, Visa, American Express, Diners Club or Switch.
• When a booking is made using an overseas credit card the card issuer will debit your account in your local currency at the exchange rate on the date of the transaction.
• Overseas credit card payments may incur a conversion charge.
• APH will charge a flat rate of 99p for credit card transactions.
• Debit cards have no added charges.

APH Booking - Confirmation

Bookings can be made online through the website or by phone. Bookings are confirmed via email or by post.

APH Cancellation and Amendments

If you need to amend or cancel a booking please email webhelp@aph.com or telephone 0844 871 7521. A booking can be cancelled up to 24 hours before a service has been reserved. After that cancellations are non-refundable.